Frequently Asked Questions
Everything you need to know about your Ocean Pacific experience.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. Visit our Return Portal to initiate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Do you offer a size guide for your apparel?
Yes, a detailed size chart is available on every product page. We provide measurements for chest, waist, and length to help you find the perfect fit.
Are your products sustainably sourced?
Ocean Pacific is committed to reducing our environmental footprint. We increasingly use recycled polyester and organic cotton in our seasonal collections.